Tech SupportPlus Program™

What is Tech SupportPlus?

AirMark is proud to oﬀer all our customers the only extended product support program available in the industry, through our exclusive and absolutely free Tech SupportPlus Program™, for warrantied products.

When our customers talk, we at AirMark listen. What we heard is that response time, live support, free loaner equipment and training is what truly matters to you. As the leading dealer, we responded.

Features That Matter Most

Same Day Response

AirMark responds to all support calls on the same day, with a follow up call within 24-hours to make sure everything is resolved. This applies to calls received Monday-Friday before 4pm PST.

Unlimited Support

For original owners on all new products purchased from AirMark, we oﬀer free unlimited support for the duration of the warranty of the product through a toll-free support phone line.

Installation and Training

AirMark provides new customers with 1-hour of free phone training as well as live desktop support for installation. In addition, all new equipment purchases include an installation guide.

Free Loaner Program

If your equipment goes down while in warranty, AirMark will provide you with a free vinyl cutter while yours is being repaired. This service requires a refundable deposit as well as the cost of shipping.