Summa Support: AirMark Technical Support Plans

AirMark maintains the largest and most tenured technical support team for Summa products in the US. We specialize in Summa plotter and cutter repair. Give us a call for FREE support if your product was purchased from AirMark and still under warranty. Support is free for Summa DC3-DC5 Series regardless of warranty status (excludes training). Otherwise, choose from the Summa equipment technical support options below.

Products Purchased From AirMark

Product in Warranty?

Product Out-of-Warranty?

Need Software Support?

Products NOT Purchased from AirMark

Product in Warranty?

Product Out-of-Warranty?

Need Software Support?

Summa Support Plans for Out of Warranty Equipment Purchased from AirMark

Support plans are available for the following Summa equipment:

F Series, S2 Series, S One Series, SummaCut Series, and DC3-DC5 Series*.

*Technical Support for DC3-DC5 Series is free (excluding training).

$99
one-time billing fee
Per Incident
Great for troubleshooting single issue
  • Direct Access to Product Experts
  • One-time Use
  • 1 Support Call
$399
one-time billing fee
5 Call Punch Card
20% savings per support call!
  • Direct Access to Product Experts
  • Valid for One Year
  • 5 Support Calls
$599
one-time billing fee
10 Call Punch Card
40% savings per support call!
  • Direct Access to Product Experts
  • Valid for Two Years
  • 10 Support Calls

Summa Support Plans for Equipment Not Purchased from AirMark

Support plans are available for the following Summa equipment:

F Series, S2 Series, S One Series, SummaCut Series, and DC3-DC5 Series*.

*Technical Support for DC3-DC5 Series is free (excluding training).

$199
one-time billing fee
Per Incident
Great for troubleshooting single issue
  • Direct Access to Product Experts
  • One-time Use
  • 1 Support Call
$799
one-time billing fee
5 Call Punch Card
20% savings per support call!
  • Direct Access to Product Experts
  • Valid for One Year
  • 5 Support Calls
$1,199
one-time billing fee
10 Call Punch Card
40% savings per support call!
  • Direct Access to Product Experts
  • Valid for Two Years
  • 10 Support Calls

Support Plans for Software

Per Incident support plans are available for the following software:

CoCut*, Onyx*, FlexiSign SAi, SignLab CADLinks, Adobe Illustrator, CorelDraw, Wasatch, and Caldera.

*Support for CoCut is free if purchased from AirMark in the last 90 days.

*Support for Onyx is free if equipment was sold by AirMark and is still under warranty.

$99
one-time billing fee
Per Incident
For Software Purchased from AirMark
  • Direct Access to Product Experts
  • One-time Use
  • 1 Support Call
$199
one-time billing fee
Per Incident
For Software Not Purchased from AirMark
  • Direct Access to Product Experts
  • One-time Use
  • 1 Support Call

Get Product Support

Give us a call at (800) 527-7778 or leave your info below.

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