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AirMark Technical Support Plans

AirMark maintains the largest dedicated Technical Support Team for Summa products in the US. Give us a call for FREE support if your product was purchased from AirMark and still under warranty. Support is free for Summa DC3-DC5 Series regardless of warranty status (excludes training). Otherwise, choose from the technical support options below.

Products Purchased From AirMark

Product in Warranty?

Product Out-of-Warranty?

Need Software Support?

Products NOT Purchased from AirMark

Product in Warranty?

Product Out-of-Warranty?

Need Software Support?

Support Plans for Out of Warranty Equipment Purchased from AirMark

Support plans are available for the following Summa equipment:
F Series, S2 Series, S One Series, SummaCut Series, and DC3-DC5 Series*.

*Technical Support for DC3-DC5 Series is free (excluding training).

$99

one-time billing fee

Per Incident

Great for troubleshooting single issue

blue-rightDirect Access to Product Experts
blue-rightOne-time Use
blue-right1 Support Call

$399

one-time billing fee

5 Call Punch Card

20% savings per support call!

blue-rightDirect Access to Product Experts
blue-rightValid for One Year
blue-right5 Support Calls

$599

one-time billing fee

10 Call Punch Card

40% savings per support call!

blue-rightDirect Access to Product Experts
blue-rightValid for Two Years
blue-right10 Support Calls

Support Plans for Equipment Not Purchased from AirMark

Support plans are available for the following Summa equipment:
F Series, S2 Series, S One Series, SummaCut Series, and DC3-DC5 Series*.

*Technical Support for DC3-DC5 Series is free (excluding training).

$199

one-time billing fee

Per Incident

Great for troubleshooting single issue

blue-rightDirect Access to Product Experts
blue-rightOne-time Use
blue-right1 Support Call

$799

one-time billing fee

5 Call Punch Card

20% savings per support call!

blue-rightDirect Access to Product Experts
blue-rightValid for One Year
blue-right5 Support Calls

$1,199

one-time billing fee

10 Call Punch Card

40% savings per support call!

blue-rightDirect Access to Product Experts
blue-rightValid for Two Years
blue-right10 Support Calls

Support Plans for Software

Per Incident support plans are available for the following software:
CoCut*, Onyx*, FlexiSign SAi, SignLab CADLinks, Adobe Illustrator, CorelDraw, Wasatch, and Caldera.

*Support for CoCut is free if purchased from AirMark in the last 90 days.
*Support for Onyx is free if equipment was sold by AirMark and is still under warranty.

$99

one-time billing fee

Per Incident

For Software Purchased from AirMark

blue-rightDirect Access to Product Experts
blue-rightOne-time Use
blue-right1 Support Call

$199

one-time billing fee

Per Incident

For Software Not Purchased from AirMark

blue-rightDirect Access to Product Experts
blue-rightOne-time Use
blue-right1 Support Call

Get Product Support

Give us a call at (800) 527-7778 or leave your info below.

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