AirMark Per Incident Technical Support (for out-of-warranty products purchased from AirMark)
Have a question about a product? We're here to help at (800) 527-7778.
IMPORTANT: Please email the model and serial number of your Summa machine to customer.service@airmark.com once an AirMark Technical Support plan has been purchased. Failure to do so may cause a delay in service.
Support plans are available for the following Summa equipment:
F Series, S2 Series, S One Series, SummaCut Series, and DC3-DC5 Series*.
*Technical Support for DC3-DC5 Series is free regardless of warranty status (excluding training).
Per Incident support plans are available for the following software:
CoCut*, Onyx*, FlexiSign SAi, SignLab CADLinks, Adobe Illustrator, CorelDraw, Wasatch, and Caldera.
*Support for CoCut is free if purchased from AirMark in the last 90 days.
*Support for Onyx is free if equipment was sold by AirMark and is still under warranty.
One-time per incident support for out-of-warranty equipment and software purchased from AirMark.